Courtesy Car After A Non Fault Accident (UK)
After a non-fault crash, a courtesy car after […]
It’s 02:10 on the North Circular. Your plated cab sits in the bus lane, hit by a lorry, boot bent, fares cancelling by the minute. One call to Accident Assist Network turns panic into a plan. We confirm you’re not at fault, recover your car from accident scene to a secure storage, book an independent engineer inspection, and deliver a like-for-like replacement vehicle—usually within 24 hours—so income keeps flowing while the metal gets mended.
Note : Accident Assist Network coordinates every step so you don’t chase engineers, garages, or claims handlers—we do.
Stay on the road and in control with like-for-like vehicle hire within 24 hours—taxi and courier-ready with unlimited mileage. Enjoy complete flexibility with your choice of garage, paint code, or even a cash alternative. You’ll have one dedicated bilingual case manager (English, Romanian, Urdu, Tamil, or Hindi) handling everything for you, with zero upfront costs—third-party insurers are invoiced directly, so you pay nothing today.
| Step | What Happens | Your Benefit |
|---|---|---|
| 1. Call & Confirm Non-Fault | 30-second triage; liability check; replacement hire arranged. | Immediate reassurance & mobility. |
| 2. Independent Estimate | Qualified engineer inspects at your chosen location. | Fair, insurer-approved repair scope. |
| 3. Repair or Cash-in-Lieu | Workshop fix or settlement—your instruction. | Control over time, money, and parts. |
| 4. Return & Close-Out | Quality check, paperwork, balance paid. | Vehicle back, claim finished, no surprises. |
| Your Concern | Accident Assist Network |
|---|---|
| Will I lose fares? | Replacement plated cab delivered before repairs start. |
| Who guarantees the job? | Warranty comes straight from the garage you approve. |
| What about my no-claims bonus? | We recover costs from the at-fault insurer—your policy stays clean. |
| Language barrier? | Five-language support; documents in plain English. |
42 h (London) / 60 h (national)
Target: ≤ 48 h / 72 h
3.2 days average
Target: ≤ 5 days
7.6 business days
Target: ≤ 10 days
94% of cases
Target: ≥ 90%
97.8% positive
Target: ≥ 95%
Hire, recovery and storage are funded on credit while liability is processed.
A fixed, low percentage of the successful settlement—deducted only after the at-fault insurer pays.
Where possible, costs are recovered from the at-fault insurer. Any fees or terms will be clearly explained before you agree to proceed.
Accident happened in England and was not your fault.
Other vehicle was insured (plate/photo sufficient for now).
You hold a valid driving licence and V5C (or taxi plate).
Claim concerns vehicle damage only.
Accident Assist Network coordinates vehicle-damage claims only. We are not FCA-regulated, do not offer personal-injury services, and our work is not covered by the Financial Ombudsman Service or Financial Services Compensation Scheme.
Where possible, costs are recovered from the at-fault insurer. Any fees or terms will be clearly explained before you agree to proceed.
Once the insurer accepts the engineer’s report—typically within 48–72 h—we provide it to insurance company of driver at fault. Once get authorisation from insurers, book the first available workshop slot. Emergency safety repairs can be authorised sooner.
Absolutely. Provide the name and postcode; we’ll share the estimate and handle insurer paperwork. If you don’t have a preference, we’ll suggest a vetted partner.
You can supply manufacturer price lists, labour-time guides, and photos.
Yes, for the entire repair period—subject to insurer authorisation, you are cooperating with engineer inspections and repair scheduling.
If the at-fault party withdraws or is uninsured, you may become liable for reasonable costs. We keep you fully informed, support you with evidence, and always give you options before any cost is transferred to you.
After a non-fault crash, a courtesy car after […]
How do I stop recovery and storage fees […]
Stuck after a non-fault crash and wondering, can I…
Accident Assist Network Ltd — Registered in England & Wales No. 16705258 | ICO Registration: ZB987426 | Registered Address: Fairfield Road, Dunstable LU5 4JT | Office (correspondence): Viglen House, Alperton Lane, Wembley HA0 1HD .
Subscribe for accident claim updates.
Copyright © 2025 All Rights Reserved.
Optimized by Seraphinite Accelerator