HAD AN ACCIDENT?

TRUSTWORHTY

ACCIDENT RECOVERY & SAFE STORAGE IN LONDON

Fast, Friendly Help for Taxis, Cars & Bikes across England Two a.m., hard shoulder of the A406. Blue lights strobe, passengers grumble, and every passing minute chips away at your earnings. You can juggle multiple helplines—or tap the one contact who treats you like a friend. Accident Assist Network answers in under 30 seconds, dispatches the right truck, secures your vehicle in a 24/7-CCTV compound, and lines up a plated replacement so you can keep moving.

24/7 | Multilingual | Like-for-Like Vehicles |
No Upfront Cost

HAD AN ACCIDENT?

TRUSTWORHTY

Why Getting Recovered Quickly Really Matters

Blocked carriageways attract penalties, stranded drivers lose income, and unattended vehicles invite secondary damage or theft. Data from England’s Highways Agency shows that each additional hour a broken-down taxi remains roadside costs the operator an average £47 in lost fares and surcharges. Our London-first network trims that downtime
to minutes, not hours.

How Our 4-Step Service Works

(insert infographic: four icons—phone, document, tow-truck, spanner & pound sign)

Step: 01

Call & Confirm Non-Fault

Actionable insight: Save 0203 146 3556 under “Roadside Friend” before you next start the engine.

Step: 02

Quick Action

Step: 03

Secure Recovery & Storage

Step: 04

Repair or Cash-Out

Once liability is agreed, we coordinate:

Postcode

Do We Cover Your Postcode?

Yes. Our fleet sits inside the M25 but partners span every county.

Average wheels-on-scene targets : 

Yes. Our fleet sits inside the M25 but partners span every county.

Average wheels-on-scene targets : 

Which Recovery Option Suits You?

Service Best For Key Benefits
Tilt-bed Recovery Taxis & cars Gentle loading; TfL meter-seal check
Motorcycle Van-Lift Bikes & scooters Upright secure transport
Covered Prestige Transport Classic & high-value cars Enclosed; weather & privacy shield
Secure Indoor Storage All vehicles 24/7 CCTV; climate option
Evidence-Grade Imaging Any claim HD photos aid liability proof

Why Drivers Choose Accident Assist Network

Drivers turn to Accident Assist Network because we combine speed, specialist know-how, and genuine care—exactly what you need in the stressful minutes after a non-fault collision.

Rapid, Human Response

Real people answer the phone in under 30 seconds, 24 hours a day.

London Taxi Expertise

Professional drivers stay compliant and earning.

Like-for-Like Replacements

Plated taxis, family cars, or motorcycles delivered—usually within a day—so you don’t miss work or appointments.

Secure, Indoor Storage

Vehicles rest in gated, CCTV-monitored compounds with evidence-grade imaging for your claim.

Multilingual Support

English, Romanian, Urdu, Tamil, and Hindi advisors make every step clear and comfortable.

No Up-Front Cost

For non-fault drivers, Recovery and secure storage, and our coordination are paid through the at-fault insurer; you pay nothing today.

Single Point of Contact

One dedicated case manager handles recovery, hire, storage, repairs, and insurer liaison—no chasing multiple departments.

Proven Track Record

30 years’ combined experience.

Choosing Accident Assist Network means replacing confusion with clarity and downtime with drive-time—fast.

Trust, Transparency & Compliance

We specialise solely in the practical side of vehicle-damage claims—no personal-injury handling, no financial products, no legal advice.

– Rapid recovery

– Secure storage.

– Timestamped progress photos via WhatsApp

–SMS status if vehicle remains in storage.

– Single named case manager throughout

Costs – Who Pays & When

Nothing to pay today

We arrange recovery, the initial period of secure storage, a like-for-like hire vehicle, and all claim administration without asking for a card or cash up-front.

At-fault insurer funds the bill

Once liability is confirmed, the other driver’s insurer repays the recovery, storage, and hire costs direct to our network, and we deduct our pre-agreed coordination fee from that settlement.

Transparent written agreement

Before we move a single wheel, you receive a simple document that sets out every potential cost line and exactly when it becomes payable.

What happens if liability is disputed?

In the rare event the other side refuses responsibility, you may become liable for reasonable recovery and storage charges. We keep you fully informed, support you with evidence, and always give you options before any cost is transferred to you.

Action tip: Take clear photos of the other driver’s insurance details at the scene; verified information can shorten liability decisions and get your costs covered much faster.

DISCLAIMER

Accident Assist Network coordinates vehicle-damage claims only. We are not FCA-regulated, do not offer personal-injury services, and our work is not covered by the Financial Ombudsman Service or Financial Services Compensation Scheme.

What You Get With Us

Round-the-Clock Hotline

No Upfront Cost (Non-Fault)

Multilingual Support

Nationwide Coverage

FAQS

Common questions about
our services

Average arrival is 45 minutes; congestion or police control zones may add slight delays.

Yes. Costs are recovered from the at-fault insurer, so your policy is unaffected.

Yes—Monday-Saturday, 08:00-18:00, with 24 h notice for security.

Disputes are uncommon, but if liability is challenged you could become responsible for the reasonable costs of recovery and storage. We stay in close contact, share the
evidence we gather on your behalf, and outline all available options before any charges
are passed to you.

Absolutely—low-angle winches, insulated storage bays and EV-qualified technicians.

Yes, we offer 24/7 help in English, Romanian, Urdu, Tamil, and Hindi. Translated docs ensure clear communication for all.

TfL reports London's taxi fleet at 14,470 (February 2025), with rising PHVs at 96,788. Collision rates hold at ~40.9 per 1,000 taxis (NimbleFins, 2024-05-10). Zero-emission
pushes increase EV hires.

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