Courtesy Car After A Non Fault Accident (UK)
After a non-fault crash, a courtesy car after […]
Accident Assist Network is a London-based accident claims coordination service, dedicated exclusively to helping non-fault drivers manage vehicle damage smoothly and efficiently. Operating from our London hub, we support drivers riders, and taxi operators across England by arranging :
Raheel Rathore is the driving force behind Accident Assist Network, bringing over 16 years of hands-on experience in accident claims assistance to every case. Known for his transparent, solution-focused process and genuinely sympathetic approach, Raheel has earned the trust of thousands of clients in his career facing the stress of non-fault accidents.
Under Raheel’s leadership, the team delivers a friend-first experience with a London focus, England-wide reach, aligning operations. His commitment to clear communication and client advocacy ensures that every driver feels informed and supported at every step. A true believer in innovation, Raheel leverages the latest technology to streamline claims and deliver faster, fairer outcomes for drivers from all backgrounds.
Give every caller an empathetic advisor—never a script-reading bot.
Shoulder the paperwork burden so you can keep family and earnings intact.
Translate the legalese of insurers into the plain words of friendship.
Empowering non-fault drivers with fast, friendly accident support through trust, transparency, and multilingual communication.
We arrange recovery, repairs, and replacement vehicles within 24 hours—explained in your language—ensuring every non-fault driver feels supported with clarity, speed, and trust.
To be London’s most trusted friend-first accident-help network, resolving non-fault vehicle headaches swiftly across England.
| Touch-Point | Target KPI | How We Deliver |
| Hotline & WhatsApp | Answer ≤ 30 s | UK-based team, no IVR menus |
| Replacement hire | Vehicle arrival ≤ 24 h* | Dedicated logistics partner |
| Multilingual care | 5 languages live | Bilingual case managers |
| Fee clarity | £0 up-front | Fee only after insurer pays |
Where possible, costs are recovered from the at-fault insurer. Any fees or terms will be clearly explained before you agree to proceed.
Get expert help, faster recovery, and peace of mind—Accident Assist Network simplifies every step after a non-fault road accident.
No ping-ponging between recovery firms, repair shops and hire desks.
one WhatsApp thread for updates in your language.
Our partner companies pursue costs directly from the at-fault insurer, helping you avoid paying an excess or jeopardising your no-claims discount.
A plated minicab driver gets another plated minicab, not a basic hatchback. A biker
We break language barriers that stall many claims. English | Română | اردو | தமிழ் | हिन्दी
Every fee is set out in plain language before you authorise us to act.
Our advisors live the same London traffic life you do—they understand TfL plate renewals, Congestion Charge zones and late-night shifts.
if the insurer later disputes fault, you’ll know your potential exposure in writing before you sign.
Our advisors live the same London traffic life you do—they understand TfL plate renewals, Congestion Charge zones and late-night shifts.
verify non-fault status & Accident details Average response: Immediate; confirms eligibility in minutes.
Arrange 24h recovery to secure storage. No downtime; prevents licensing breaches for taxis/PHVs.
Replacement Hire Reserve like-for-like vehicle (e.g., EV, taxi-plated) via 1000+ partner network; delivered within 24h. Prestige cars. Small Cars. Taxi Plated cars. Motor bikes. Vans. No upfront cost; multilingual paperwork explanation.
Manufacturer-standard repairs or cash-in-lieu for total loss; fee deducted post-settlement. 0 upfront £. Protects no-claims bonus
Accident Assist Network coordinates vehicle-damage claims only. We are not FCA-regulated, do not offer personal-injury services, and our work is not covered by the Financial Ombudsman Service or Financial Services Compensation Scheme.
Where possible, costs are recovered from the at-fault insurer. Any fees or terms will be clearly explained before you agree to proceed.
In 94 % of cases we deliver within 24 h once checks clear.
No. We recover costs directly from the at-fault insurer. (See GOV.UK “Vehicle insurance after an accident”)
No—our focus is strictly vehicle damage, recovery and like-for-like hire.
Driving licence, V5C, crash reference, plus valid TfL/council plate for taxis.
English, Romanian, Urdu, Tamil, Hindi—select your preference on first call.
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Accident Assist Network Ltd — Registered in England & Wales No. 16705258 | ICO Registration: ZB987426 | Registered Address: Fairfield Road, Dunstable LU5 4JT | Office (correspondence): Viglen House, Alperton Lane, Wembley HA0 1HD .
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